Department Details Customer Care Representative : Priority manages the banking, providing a full range of products and services to the rich customers to meet their needs prioritizing banking, is a unit within the Money Management Division of Consumer Money and manages 350,000 customers.
Customer Service Representative – (GRP-1174)
Apply for customer relations representative
To provide excellent service to all the PRB customers for their banking needs, through that service, the customer has to improve profitability and loyalty towards the bank.
Customer Care Representative Detailed Description:
Adopt an open and effective communication style and working as a strong team player for the benefit of your team and whole unit
To be responsive to the customer satisfaction and service quality level at the branch, to ensure that customer expectations are met continuously, RSE should take full responsibility and ownership of PRB customer service in the branch.
To be verified by a BOOBOMCSM inspector, apply before filing.
Documents to be sent for processing should be kept in priority banking. Blue Envelope for priority processing Check for opening of the account to verify requests for requests to FD and Account Maintenance requests for requests for TTS and to be tracked if the documentation has been completed or not.
In order to verify the documents and forms before the RCC retail credit card documents, RCC SMEs will have to send check requests before the processing of AST debit card and the financial operations, etc.
In case of urgency only to be processed by PRB, it should be processed on any financial transactions of the customer by the Mass Retail Division OPC
Track following supporter AST unit OPC credit card application related with IT related matters Opening with RCC
AST loan applications Account maintenance FD account and use of TT tracker IT service Matrix Surveillance Priority provided provided for review Reviewed QCard at PRB centers should go.
Review and review CRM cases assigned to PRB centers and review and track other units supporting CRM cases for PRB customers
Prioritize review and refill the stable banking items, for example, Priority processing envelopes RMCSR tickets received sealed priority tag and other PRB form
Eligibility for Customer Care Representative
Degree in Business or Finance preferably an office back officeServicio Customer Service Finacle Finally the bank experience will be 12 years of better experience in a MS Excel and MS Office within the excellent communication skills and the presentation interpersonal skills are required for regional experience of regional languages English paper is worth more than 20 years
Main Location: United Arab Emirates – Dubai-Dubai – Bad Dubai, Mankhal Road, Al Rafa, Nashwan Building
Function: Customer Service
Organization: Priority Banking
Type of job: Full time
Jobs: October 5, 2017, 6:52:49